Account ManagementFriendly, knowledgeable, proactive and dependable; our Account Managers provide our customers with the best customer service experience possible. Beginning with your first project in Expesite, our Account Managers become part of your project team and are there to help you maximize the usage, adoption and capabilities of the solutions you have selected.
- Account Managers focus on the on-going operation and refinement of the client’s Expesite solutions.
- Account Managers meet regularly with the client representatives to understand any changes to their overall program strategy, and to periodically check on and implement additional solutions and services.
- Account Managers perform Client Business Reviews. The review provides an analytical report detailing how the overall organization is utilizing their Expesite Solutions. The review provides insight on areas that can be improved upon to increase efficiencies and accountability.