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Rollouts

CASE STUDY: WENDY'S

ISSUES
- Double-sided grills needed installed domestically and internationally
- Tracking grill distribution, scheduling and installation

GOAL
Find an efficient solution for project installations that allow for easier communication between all parties involved with the project.
CHALLENGES
In order to improve quality relative to other quick service restaurants, Wendy's International, Inc. (Wendy's) developed a plan to install and replace grills in all of its locations. Wendy's needed a system to manage the double-sided grill rollout initiative for all the stores located in the United States and 20 other countries.

Wendy's recognized the need to find a solution to help centralize its information, in order to make it available and accessible to everyone involved in the success of the project.
SOLUTIONS
Wendy's partnered with Expesite to create a Resource Management Module to track and manage all aspects of the project from concept, to implementation, and through to completion. In addition, Expesite developed a process to track and account for all people and components based on each location's kitchen configurations including: manufacturer's inventory/auxiliary equipment, distribution tracking, scheduling of certified installers, and equipment ordering.
MEASUREABLE RESULTS
The rollout has provided several benefits, including: improved food safety, higher product consistency in all stores, and cook time efficiencies resulting in a 20% labor savings. Implementing the solutions provided by Expesite, Wendy's not only saved significant amounts of time and money, but now has created a centralized scheduling platform and historical archive for all future capital asset rollout initiatives.