eJobsite Portal powered by Report Hawk
FAQ
- What is EJP?
- What is a daily job report and what is its value?
- What are the recommended requirements to run eJobsite Portal on my computer?
- What will contractors need to use EJP?
- I am a general contractor and my project manager wants me to log into eJobsite Portal. How do I do this?
- Do you charge extra for support?
- As an owner, how do I get my general contractors to participate and use eJobsite Portal?
- What information is available to train our Project Team about using Report Hawk?
- One of our Project Team members didn't receive an email communication from Report Hawk. What happened?
- How do you manage the training of General Contractors and their superintendent's.
- What is a eJobsite Portal Champion?
- Do you train a contractor's superintendents individually?
- Does the weather feature in EJP work outside the United States?
What is EJP?
Our cool abbreviation for eJobsite Portal. Feel free to surf this site to learn more about this exciting time saver!
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What is a daily job report?
A Daily Job Report, also known as a "log", is contracting 101. The daily job report is a journal of everything happening on a jobsite. The report contains key events that occur on the jobsite including: weather conditions, progress made, equipment onsite, inspections passed, phone conversations, subcontractor progress, deliveries and visitors.
You might not know it but your contractors are already filling out a daily job report. Most likely they are keeping it in written journals, emails, excel spreadsheets etc.
eJobsite Portal (EJP) has taken the process of Daily Job Reports online and made the process more collaborative. The great thing about EJP is that we are not asking your contractors to do something they are not already doing. We are just asking them to do it in our application so the information is accessible to all the team members.
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What are the recommended requirements to run eJobsite Portal on my computer?
Recommended Hardware Requirements:
Operating System: Windows 2000 or Windows XP
Web Browser: Internet Explorer 7.0 or Greater
Video: Screen Resolution of 1024x768 or Greater
Additionally, we recommend you download Java in order to upload images to eJobsite Portal. You can download the appropriate program by visiting the following link:
http://www.java.com/en/download/manual.jsp
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What will my contractors need to use EJP?
To access EJP on the jobsite, your general contractors will need the following:
- - Computer (Laptop, netBook, Desktop)
- - Internet Access
- - Digital Camera
We recommend supplying a DSL internet connection for projects over 12 weeks that have a job trailer on site. You will save money in the long run versus using a typical air card, and your performance will be faster!
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I am a general contractor and my project manager wants me to log into eJobsite Portal. How do I do this?
You can access eJobsite Portal using your Expesite login information. If you do not have an Expesite username and password, please contact your project manager.
After logging into Expesite you will need to navigate to your project and click the eJobsite Portal shortcut icon located on the site summary page.
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Do you charge extra for support?
Nope! For the project to be successful and our customers to be happy we provide phone, live chat and online training support from 9AM - 5PM EST.
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As an owner, how do I get my general contractors to participate in eJobsite Portal?
If you are already using Expesite, many of your GCs are already familiar with the application. Therefore, the fastest way to get started would be to issue a memo from your construction department detailing the requirements. In addition, we have seen great success when owners include EJP usage in their contract documents and the actual building plans.
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What information is available to train our Project Team about using eJobsite Portal?
Expesite offers a comprehensive set of training options to help your organization become more efficient when leveraging eJobsite Portal's features. With a variety of delivery methods to choose from, you will be able to choose the most cost effective option for you and your team.
- E-Learning user guides deliver a flexible, on-demand training option. Our user guides are great tools for training newly hired staff, or as a reference for existing staff to brush up on their skills. To access eJobsite Portal's e-learning user guides click here.
Webinars
- You can minimize the impact to your busy schedule, and your budget, by participating in online training without ever leaving your desk. Contact us today to schedule your webinar.
In Person
- Experience the benefits of training in a classroom environment with our hands-on learning sessions. Contact us today to schedule your training.
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One of our Project Team members didn't receive an email communication from eJobsite Portal. What happened?
Sometimes our emails are caught by the Junk Mail and Spam filters because the same email is being sent to a group of people from an unrecognized source. Search your Junk Mail folder for emails from expesite.com. To help prevent further issues, make sure your project team members place www.expesite.com in their safe senders list.
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How do you manage the training of General Contractors and their Superintendents?
The success of eJobsite Portal rests solely with the ability of the Owner's General Contractor to properly and accurately complete their daily job reports and submit weekly progress reports. With ever General Contractor we ask that the contractor identify an eJobsite Portal Champion to aid in this effort.
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What is an eJobsite Portal Champion?
An eJobsite Portal Champion is a person (or group) that interfaces with Expesite's application, including eJobsite Portal, on a frequent basis to update and maintain the system. A Champion is typically office-based, understands internal processes, acts in a supporting role and communicates well. This person will be the in-house "expert" on eJobsite Portal.
- - This person (or group) is responsible for system administration including work such as: Project Setup, Distribution list Management, Obtaining from their Client the Addition or Removal of Contractor Team Members to a Project with Client Approval.
- - Is enthusiastic and will coach/promote system use.
- - Trains new associates as they come on board.
Technical Abilities
- - Should have a general aptitude for technology and Microsoft Office products.
- - Be familiar with system documentation and other company software systems.
- - Be able to identify system requirements to/from users, understand what they want and why.
- - Has completed eJobsite Portal Champion Training and is able to identify basic issues and solve them.
Do you train superintendents individually?
Yes, if needed. However, we strongly recommend that the Contractor's Champion train their superintendents. If training from Expesite is needed, individual classes are charged at an hourly rate and billed via credit card directly to the company requesting the training.
In addition, a General Contractor's superintendents are welcome to join our free once-a-week webinars to learn how eJobsite Portal works and increase their knowledge of the tool.
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Does the weather feature in EJP work outside the United States?
Currently our weather information is designed only for the United States. We are working on a future release that will give us the ability to include global weather conditions. To learn more regarding the release date, please contact us.
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